Refund Policy

At HDR' Lightroom presets, we strive to provide high-quality digital products and excellent customer service. Please read our refund policy carefully before making a purchase.

1. General Refund Policy

Due to the nature of digital products, we cannot issue a refund once our files have been downloaded. However, we will consider granting a refund that meets certain internal criteria (e.g., duplicate orders) and will grant refunds at our reasonable discretion. Nothing herein grants an obligation by HDR' Lightroom presets to issue a refund.

2. Our Commitment to You

We stand behind our products and with our customers! These presets are our humble works of art. We want you to be satisfied with the outcome! If the outcome is not what you expected, please reach out to us, and we will work together to find a solution so you can achieve the best possible results.

3. Customer Support

We’re incredibly responsive and take great care of our customers! Please feel free to contact us with any questions or concerns, and we'll be happy to help. You can reach us at [email protected].

4. Changes to This Refund Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be communicated to you via email or by posting a notice on the website. Your continued use of the website after any changes constitutes acceptance of the updated policy.

5. Contact Us

If you have any questions or concerns about this Refund Policy, please contact us at [email protected].